Terms of Service
Last updated: January 17, 2026
1. Agreement to Terms
By accessing or using Apollo ("the Service"), operated by Spacera Pty Ltd ("Spacera", "we", "us", or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.
2. Description of Service
Apollo is a meeting room reliability platform that provides:
- Real-time monitoring of video conferencing devices and meeting rooms
- Automated health checks and morning testing
- Environmental monitoring (temperature, humidity, air quality)
- Integration with major collaboration platforms (Microsoft Teams, Zoom, Cisco Webex, etc.)
- Alerting and incident management
- Reporting and analytics
3. Account Registration
To use certain features of the Service, you must register for an account. You agree to:
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized use of your account
- Accept responsibility for all activities that occur under your account
4. Subscription Tiers
The Service is offered in multiple subscription tiers:
- Photon (Free) - Basic monitoring and visibility features
- Mission Control - Advanced features including automated testing and AI-driven insights
- HyperCare Managed - Full managed service with 24x7 support
Pricing and feature availability are subject to change. Current pricing is available at spacera.io.
5. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose
- Attempt to gain unauthorized access to any part of the Service
- Interfere with or disrupt the Service or servers
- Reverse engineer, decompile, or disassemble any part of the Service
- Use the Service to transmit malware or other harmful code
- Resell or redistribute the Service without authorization
6. Data and Privacy
Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to the collection and use of information as described in the Privacy Policy.
You retain ownership of any data you submit to the Service. You grant Spacera a license to use this data solely to provide and improve the Service.
7. Intellectual Property
The Service and its original content, features, and functionality are owned by Spacera and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
8. Third-Party Integrations
The Service integrates with third-party platforms and services. Your use of these integrations is subject to the respective third-party terms and conditions. Spacera is not responsible for the availability or functionality of third-party services.
9. Service Availability
We strive to maintain high availability of the Service but do not guarantee uninterrupted access. We may perform maintenance, updates, or experience outages that temporarily affect service availability.
10. Limitation of Liability
To the maximum extent permitted by law, Spacera shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of the Service.
11. Indemnification
You agree to indemnify and hold harmless Spacera and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.
12. Termination
We may terminate or suspend your account and access to the Service at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
13. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the modified Terms.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law provisions.
15. Contact Us
If you have any questions about these Terms, please contact us at: